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Privacy Notice and Cookies

At Kitephysio (the “Company”), we respect your privacy and are committed to protecting through our compliance with this policy.

The following outlines the privacy policy for KitePhysio. This will inform you of the types of data we process about you, the reasons for processing your data, your rights and the retention periods of your data.

What kind of Personal data we collect and process


The personal data that we collect from you include:

  • Name

  • Date of birth

  • Address

  • Telephone number

  • Email address

  • Health information on your clinical requirements

Personal data will only be disclosed with service providers who provide services such as: IT and administration support, other services required by the business, and other professionals linked to your treatment and with your consent.


When using the website

We may collect information from you if you fill out our contact us form or subscribe to our emailing list. We also collect your IP address, information about what pages you viewed in our site. Like many websites we use cookies when you visit our website. Cookies are small data files that collect and store a range of data on your desktop, laptops or mobile. This helps us analyse data about web page traffic and improve our website to tailor the content to our users.

Retaining your data


Whilst receiving treatment we will continue to store and use your personal data. Once your treatment has been completed and you are discharged, we will be required to retain your personal data for a minimum of 8 years for adults. We do not retain personal data for longer than necessary.


Data Protection Officer

As we record and use sensitive data we are committed to protecting and respecting your privacy. If you have any concerns or queries about the policy, our Data Protection Officer is Bridget Burleigh. They are your first point of contact, email address is .


Your rights under GDPR

GDPR provides the following:

  • right to be informed

  • the right of access

  • the right to rectification

  • the right to erasure

  • the right to restrict processing

  • the right to data portability

  • the right to object

  • right in relation to automated decision making and profiling.

To make enquiries or exercise any of your rights please contact us and email the Data protection Officer (

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